Ackumen™ Report Builder
Build Insightful Reports that Matter
When it comes to monthly test reports, you want to provide your customers with an insightful report that tells an accurate story of what is going on in their water system. However, your current reporting tool offers a strict template with no organizational flexibility.
You would like your report to show the information that is important to your customers like how their system is performing, how performance impacts their operation and actions they need to take for it to perform better. Today’s reports show numbers but there are no insights, context or connection to other data points. Basically these water treatment reports provide only a snapshot of your customer’s water system at the moment your technician is there.
The biggest problem is that it’s hard to differentiate yourself when your report looks similar to your competitor’s report.
What if you could:
Build a report that represents your brand and is customized for your customers when you want and how you want
Use your report to tell a story about what is going on with your customer’s water system
Create a report that focuses on what’s important to your customers
Isolate certain content in the report to take a deeper dive and highlight certain activity
Utilize your report as a means to have a productive conversation with your customer
Report on data captured from multiple data collection points in context
Demonstrate the value you bring to your customers through insightful reporting
With the Ackumen Report Builder you can:
Ackumen Live Chat provides real-time 24/7 software support and instant feedback through site “chat bubble.”
Customized system performance is time-agnostic so you can set whatever date range you need. You can also set your own KPI limits, include multiple performance data and utilize interactive charts for more impactful visualization.
Program document storage allows you to upload and store equipment manuals, chemistry SDS, application information, customer surveys and much more in one location for that particular site.
Ackumen Data Entry lets you generate reports based on on-site test data. You can also save your test data in one convenient place and trend all of your manual test data.
Site survey enables you to enter and store water system information and facilitates the creation of the process flow visualization.
Interactive app provides streamlined user interface that allows for reports to be sent via your mobile device.
Add Data Entry and Connected Lab to ensure you have all your data in context for a more robust report
Make your job easier by entering your test data in Ackumen Data Entry. No more logbooks or spreadsheets. You can easily story your historical manual water test data in a secure, convenient location. You’ll be able to make better sense of your data and understand how it relates to other data. And get the insights needed to address any issues and operate more efficiently.
Send your water samples to Ackumen Connected Lab and stop spending valuable time on manual tests. You’ll get world class analytical services, more accurate results through consistent testing procedures on calibrated lab equipment and meaningful data that’s within context and connected to data from other sources.
Set yourself apart from your competitors with Ackumen Report Builder
Ackumen Report Builder allows instant customer reporting at your fingertips anytime, anywhere. You can create your own template by turning sections on and off and by adding your own branding. With a best-in-class mobile app, historical data entry and Connected Lab services, you are sure to have customized customer reports that fit your business needs.